You’re right @GergelyOrosz, we got this wrong. Reminder email didn’t go out to this user. He has been refunded, but this is not how we want to operate. We are upgrading our support across the board.

@GergelyOrosz: Perplexity, the last 6-12 months, is disappointment after disappointment.

I used to be a huge advocate for the service thanks to how good it was at search. I did this promo with them (where I received no payment) for paid subscribers to get access. Then Perplexity does this 👎 https://t.co/wzuuLxTi29